Complete Ketamine Solutions of Indianapolis

Closed/sold ownership without informing patients. My info was given to the new management without my permission. I asked for a copy of the privacy policy I signed stating they could do that and was blocked. I reached out to the previous owner Clint (who owns chains of ketamine clinics) and he did not respond. It should be noted that the operation they had was dangerous. The only info they asked for at appointments was your credit card. they did no medical or mental health screening prior to infusions and didn't even screen to see if people were pregnant. The nurses regularly complained about Clint and how they could not keep up with the work and that he never came around after opening. I was also told info about other patients. For example, that the guy next door was now coming every other week (even though he used to come every other month) because they were "his only friends" and how he lost his job blah blah blah. How he was really loud so they gave him Phenergan so he'd be quiet. So basically they were giving a guy a literal IV controlled substance, more often than he needed, because he was lonely. They also shared info about how their ketamine therapy was a scam. How the patients could never even really talk and how the random Telehealth person they used was always late. They also admitted knowing there is no evidence for doing longer infusions, but that they sell them anyway at an increased price.

First two infusions were great but unable to reach anybody at this office for a week. I'm concerned either something is wrong with them inside the building or they've closed for good. I've paid for a total of six infusions and stopped by because I was unable to reach them and there's three different UPS stickers on the door dating back a week ago. Nothing on their voicemail says anything about them being on vacation. I'll update my rating depending on the outcome. Edit... They do leave on vacations so scheduling can be tricky. But you do need to plan ahead. But I will say is I don't trust anybody else with my treatment but this place. They are caring. + Trained in critical care so you're safe with staff that are there when you go through emotional breakthrough.

This place helped me get my life back. The staff is incredible. I cant recommend this experience and location enough for people suffering with mental health

The providers are nice people however they don’t have a calendar providing the times and dates for infusions. We found out 10 minutes before the first appointment that we had been scheduled that morning after waiting days to be placed on their schedule. The upheaval led to a very rocky first visit and our daughters emotional outbursts led to her being canceled permanently. Terrible experience from a very disorganized treatment center. When fighting depression and anxiety you don’t need this type of treatment.

Josh is so nice and the clinic is very accommodating with scheduling! Josh always thoroughly answers my questions, tells me what he’s doing or going to do, and does a great job making the experience relaxing. I highly recommend!