Massage Envy

Not a place that makes you feel very welcome! Also: very high prices. They will not let you pay for a 30 minute massage and want you to book one full hour at $95.00. Do yourself a favor and STAY AWAY FROM Massage Envy! BYW No one really needs a whole hour. Someone who is good and goes right into the problem areas where you are feeling discomfort will give you some great relief in 3minutes time An hour massage is actually unnecessary. 30 minutes works well-at half the cost. People don’t have a whole hour With work and they are very unfair at Massage Envy with their restrictive times. Some places book 20 minutes! Look elsewhere!

Jenny is FANTASTIC! She is the only massage therapist that I have experienced relief with for my tension headaches and shoulder muscle strain… and that was only after the first visit! I have been to 5 different massage therapists over the past year and not one of them were worth the money or worthy of a return visit. I can’t wait for my upcoming next appointment with Jenny!!

Whatever you do, DO NOT sign up for a membership with this company. They cannot hold onto employees and will cancel appointments that have been made months in advance because they have such a high turnover of staff. When you start to accumulate credits, you cannot do anything about it because every time you make a new appointment, they’re 70% of the time, it will get cancelled. Not a huge deal if you have a flexible schedule and can come in whenever but super frustrating for working families and or single parents. If you try to cancel your membership, they give you two months to use all your credits or you lose them. (Which again is ridiculous if they keep cancelling appointments). Also, when I called to cancel due to frustrations with trying to get in for a massage, the manager Samantha told me that I “didn’t come for several months and that’s why I had accrued credits so it was really my fault that I had so many credits to use. My husband had passed away and she had the gall to make a statement like that to a customer. Then she hung up on me. I will never use this company again.

I got my mom a gift card to massage envy and today she had her massage. She said it was the best massage she’s ever had in her life! She was so happy with her massage she asked me to help her write this review because she wants everyone to know if you want to experience the best massage of your life go see Christine she has healing hands and will take good care of you.Thank you to Christine for taking away my moms pain and making her feel special today.

Went there yesterday and had the absolute worst massage I've ever had, and I get them often (but first time here). She didn't concentrate on the areas I asked her too, her massage technique was so light, I could barely feel it even though I asked to have firm pressure, she didn't massage my head or feet(even though I asked), it was FREEZING cold in the room and when I told her I was cold, she ignored me. In fact, she barely spoke 5 words to me the entire session, even when I talked to her, I never got any response other than *sigh*. Absolutely appalled that an hour massage was $130 and it was as though I never got one at all. To top it off, when I left a tip (which was as fully separate transaction than the fee for the massage itself), there was a few dollars and some change added on, and when I asked what it was for the receptionist said "taxes". When I told her there is NO tax in the state of NH, she said, "oh, payroll taxes". In other words, they charged ME extra so when the lousy massage therapist files her taxes, I'm the one paying her federal tax. I have NEVER in my 58 years of life, living in NH, EVER heard of such a thing (and no, it was not a surcharge for using a credit card). The only reason I went there to begin with, is because I have a back injury and my regular massage therapist at a different salon, is on maternity leave and I was in desperate need of a massage. By the way, my regular massage therapist is absolutely wonderful, listens to my needs, is kind and friendly PLUS an hour massage is a full $50 less than this sad excuse for a business. I've been a client at my regular salon for 20 plus years (Arcadya) and I HIGHLY recommend them) Plus, you won't be forced to pay an income tax "fee". I'm still in total disbelief at that and just generally how bad Massage Envy in Manchester, NH is. HORRIBLE!!!