Plastic & Hand Surgical Associates

My girl Kim and Sarah are the greatest at the Skin Solutions. I originally went there because they cary Skinceuticals products but now I've done Fraxle and some peels. They are the nicest people around, highly knowledgable, great discounts on your birthday month, etc. etc. 10 out of 10. Because I trust them so much I'm doing botox with Dr. Turko.

Update 12/18/25: come to find out, the scheduler for Dr. Turko was NOT on vacation at all. I had to call back again this week (two weeks after my initial consult) because I still hadn’t gotten a call back and it turns out their surgical center flooded “a couple of weeks ago”. But why the reception staff and other scheduling staff wouldn’t have said that and instead say Turko’s scheduler was on vacation for a week is beyond me. She was out for one day. Really poor communication in this practice and as you can see from their generic response they don’t seem really concerned with improving it. Original review: Dr. Turko and his surgical team are wonderful. The new facility is beautiful. But be warned - if the scheduler for your particular surgeon is on vacation apparently no one fills in for anyone so you need to wait until that scheduler returns from their time off. This recently happened to me - went in on a Thursday for a consult and was told the scheduler would call me. The following Wednesday I called them since I had received no call. I was told the scheduler was busy so they’d leave her a message. Called again the next day (Thursday) only to be informed the scheduler is now on vacation until the following Wednesday and that no one else could do her job, I guess. Weird way to do business. I don’t recall it being this challenging for a prior procedure a few years ago.

Dr. Kutz and his whole team were FANTASTIC!! He listened to my concerns, explained all my options, and answered all my questions in detail. I never once felt rushed. Everyone from the office to the pre op/post op staff was kind, responsive, and supportive. It was such a positive environment. Only 2 weeks post op and hands down the best decision I’ve ever made!! Can’t recommend Dr. Kutz and the Hand and Plastics team enough!!

Dr. Hickle is amazing! I needed a reduction because of size and pain. The team at P&HSA worked together right from the start, explaining everything fully and doing everything from working with my insurance to making sure they kept in touch every step of the way. Given knowledge of insurance companies in the past, I was resigned to not being able to have this done. The team called me to tell me it was a go and set up all appointments needed. I was fully expecting to be flat afterwards but Dr. Hickle truly sculpted the results. I've been recommending her to everyone who asked questions and am glad I could do it further thru this platform.

I made an appointment with Dr. Maddali as I was told I wouldn’t have to pay the $150 consultation fee as I already had seen him previously and paid the fee. I was told he was booked for a few months and asked to be on a cancelation list as I’d have to pay the $150 again if I saw a different Dr. There was a cancelation the following week so I took the appointment. Day of the appointment, I was told an hour prior that I had to reschedule. I was rescheduled the following week for 7:45AM. Then I was rescheduled again the day prior for 8am. Upon arrival, I was told I had to pay the $150. I told the receptionist that I was informed I wouldn’t have to repay the consult fee as I already payed prior. She then led me into the room where a nurse came in to tell me that the $150 fee was owed and the assistant whom I booked the appointment with was new and didn’t know. I said that I would not pay the fee just on principle. The nurse said I wish they would just waive it and let me go speak with Dr. Maddali to see what he says. Upon her return she said that he would not see me. This was such a waste of my time and due to all the rescheduling and not doing the right thing as I believe there is a code of conduct that should be followed. I would advise others to never see this Dr. I also had to wait 40min over my scheduled time. Dr. Maddali wasn’t even there when I arrived to my appointment on time. Such a horrible experience and now I know why this office doesn’t have a very good star rating. Very upsetting!