UW Health Aesthetics and Plastic Surgery Clinic

Had breast augmentation and mastopexy with Dr Siebert in Feb & May of 2025. I have been having pain since and am dissatisfied with my surgery. I have met with two Drs there who were of no help, with no follow up. I have called patient relations 9 times and still have not gotten a call back. Dr Siebert is gone and no one is handling my case. I paid completely out of pocket and still have pain and no one is taking any accountability. This is absolutely ridiculous.

Consult October 2025 and still not 1 prior authorization sent to my insurance company and still no surgery date scheduled despite them scheduling consults with 3 doctors, 1 doctor doesn’t even perform the surgery and not one person can tell me why we are almost in March 2026 & still no prior authorization sent and no procedure date set. It’s greatly disappointing because both of the doctors were knowledgeable, kind and I was comfortable moving forward with either of them. Working with their administrative staff has been a nightmare. One would think someone, anyone could get it together between October 2025 and now.

If for some reason you purchase a product from this clinic keep in mind that their return policy is extremely unfriendly. Also make sure to check the expiration on the product you purchase. I bought a cream they recommended me during a visit and it was a days to expiration date. After doing my own research I decided not to use the cream. I tried to return it to them and they told me they couldn’t accept it since it was past the 15 day mark I mentioned to them that the cream was not opened and also to very few days of expiration but they didn’t care and I never got any portion of my payment or credit for future use. I’m stuck with an expensive expired cream that I would never use since is not suitable for my skin type. 👎

I received excellent care today at UW Health Aesthetics and Plastic Surgery from Stephanie Faucher, a highly experienced and knowledgeable nurse practitioner. Liquid nitrogen treatments for seborrheic keratoses and other skin issues—especially on the face and around the eyes—can feel a little daunting. So it’s essential to trust the skills and expertise of your medical professional, and this is where Stephanie earns not five stars but ten! She carefully explained the procedure and made sure I was as comfortable as possible. Every staff member I encountered—from the front desk to billing—was kind and helpful. Highly recommend!

Best Place and Dr Marcus and team are all extremely efficient with Quality standards! I've had couple surgeries over past 12 years, Definitely recommend!! Thank You for the BEST care I've ever received. I'm filled with Gratitude:-