Dermatology Consultants, P.C.

My visit today with Hannah was amazing! She is very knowledgeable and made me feel comfortable from the moment of meeting. This practice is right where I need to be with new skin issues. I recommend them 1000%! Thank you Hannah for your time and expertise:). You are amazing !

Dermatology Consultants in Decatur found basal cell on my forehead so I was sent to Dr. Lui for mohs surgery. All this happened while I was pregnant. Dr.Lui called me the day after my diagnosis to talk through restrictions post op and modifications they would make during the procedure since I was pregnant. I was also scheduled quickly after diagnosis which I appreciated. The mohs team during the procedure and after the procedure were amazing. I’m so thankful for Dr. Lui and his team! He truly cares about his patients and quickly responds to any questions/concerns before or after the procedure when you reach out to him. I’m now almost 3 months out from my mohs surgery and everything is healing nicely.

My husband went to Dermatology Consultants for what was explicitly a routine skin check. During the visit, the doctor stated she was going to remove a few skin tags. There was no explanation that this would be billed as an additional procedure, no discussion of cost, and no indication that this was outside the scope of a standard visit. Based on how it was presented, my husband reasonably assumed it was part of the exam. Weeks later, we received a bill for the removals. When my husband called the billing department to ask for clarification, the response was dismissive and unprofessional. He was essentially told that he “should have known” this was not standard and was laughed off rather than treated with any respect or empathy. That interaction alone was enough to completely erode our trust. Patients are not mind readers. If a procedure carries an additional cost, that must be clearly explained before it is performed. Informed consent includes financial transparency, not assumptions after the fact. As a result of both the lack of upfront disclosure and the unacceptable handling by the billing department, Dermatology Consultants has lost three patients: my husband, my daughter’s and my self. We will not be returning, and we would caution others to ask very direct questions about costs before agreeing to anything during a visit.

Very disappointed. I have never reviewed a doctor or office but I feel inclined to share my experience with Dr. Laungani so others can make a different choice. I came to see her for my annual skin check. I get a skin check every year, every doctor I’ve seen spends at least 5-10 minutes making notes, explaining things, pausing to look closer at any suspicious spots - typical and basic care. No exaggeration, Dr. Laungani spent no more than 45 seconds glancing over my entire body. Said she was done, and then spent 20 times more time trying to sell her skin care items to me. If you’re looking for cosmetic care, maybe she’s great. If you’re looking for actual health care do not book an appointment with her. I’ve never felt less cared for by a doctor. And have already had to book a new appointment at a new practice for my annual check because I have zero confidence in her giving me an “all clear” from her completely irresponsible 45 second skin check.

CAUTION!!! 0 out of 5. Be very careful getting anything done at this location. The direct words from their insurance/billing manager 15 MONTHS after I completed a simple 15-minute procedure were this: -I am not sure which number the text messages are sent from. I will have our collections manager find out that information. -Providers don't discuss the cost of procedures with a patient unless the patient specifically asks. You did sign the consent agreeing to have the procedure performed. This is a swindling business looking to hide the $$$ from their patients to earn a buck. A place of very low integrity. Their communication following up on payment is pathetic too and just a way for them to cover themselves.