Pearl. Dentistry Reimagined

I changed dentists to Pearl which is walkable from my job. My Hygienist Taylor was awesome and friendly. I would recommend her if you are looking for a new hygienist. For the first time pictures were taken of my teeth and shown to me. I have silver fillings that are probably from the 1980’s and a near 30 year of abcess. My dentist Dr Chelsea recommended the steps I should take to ensure I have healthy teeth. I am glad I found this place.

After a few visits at Pearl, this office has really grown on me. The front desk is kind and welcoming. Each hygienist I’ve had has brought their own unique personality, which I really appreciate. I have significant dental anxiety and a long history of dental work, and even so, every provider has been patient and empathetic. Dr. Jenna has especially stood out- extremely kind, reassuring, and makes you feel comfortable. It’s a well-run office with providers who clearly care about their patients.

Would highly recommend this office, anyone that has anxiety about going to see the dentist -this is the place to go to. I walked in my anxiety melted away, and Jenn is so personable and detail oriented. Some people would be anxious about finances when it comes to their overall health, but this office makes the breakdown so painless. I will be referring everyone I know to this office. Thank you all again for making my visit awesome.

I feel compelled to share my experience given the large number of positive reviews that initially led me to choose this practice. During my first visit, I was told I had 3 cavities and was strongly encouraged to schedule fillings for the very next day. This immediately raised concerns as I’ve only had one cavity in 30 years and have always kept up with regular cleanings. I decided to get a second opinion from another dentist who confirmed there were absolutely no cavities or even areas of concern. While the office itself is clean and modern, and the front desk staff and hygienists were friendly, I would urge anyone visiting this practice to be cautious and consider getting a second opinion before agreeing to any treatment. Edit following below response from owner: I want to clarify that during my visit, there was no AI technology used in my exam - the dentist simply looked in my mouth and identified the supposed cavities visually. My second opinion dentist reviewed the exact same X-rays used at your office and confirmed there were no cavities or areas of concern. I understand differing opinions can occur, but in this case, the diagnosis was firmly ruled out by another professional. My intent in sharing this review is to encourage others to feel comfortable seeking a second opinion before agreeing to treatment.

Very similar to some other reviews, was told that I had 3 cavities after my first time visit. I had been seeing a dentist consistently in my old town prior to pearl and was told that my hygiene was great. So of course this was news to me. Went back to my old dentist for a second opinion and was told that there were no cavities. I had already put down a deposit for fillings with Pearl and since reaching out multiple times, I have yet to receive it in full. Will not be returning. This place is not one of integrity. **my review is intended for the Pearl Dentistry on S Tryon