Clarus Dermatology - Maple Grove

This was my first visit to Clarus. When I called to make an appointment, I was greeted with an AI receptionist. When I arrived I was greeted by a receptionist who was remote by video. When my exam.was complete, I was invited to schedule.my next appointment using the laptop in the exam room. I am a strong advocate for advanced technology supporting diagnoses and treatment; however I don't think this form of patient interaction is what I'm looking for in a clinic..

Procedure went well, the provider was pleasant and informative. I was able to get an appointment within the month that I scheduled which I appreciated. The video check in was super weird- I’d prefer just checking in on a kiosk without a video person.

5 stars implies perfection. Would give 4 1/2 if possible. I feel like I get excellent care and good follow up. I know it's almost 2026 but not a big fan of checking in with a computer driven image. I guess I am old fashioned and prefer the human touch

I have been going to Clarus for the past 5 years to have annual skin checks and skin tags removed. Quite often the skin tags don’t all get removed the first time so I return to have the job finished. I have never been charged for the second visit. Today I was charged for the second visit and naturally asked them to investigate and remove the charge. They claim they “coded” the visit properly and thus I am being charged again for a service they didn’t perform the first time. I feel how they handle business is random. I can’t support that and won’t be coming back.

Staff were extremely friendly and professional. They did a great job explaining what they were doing. They were also very transparent about prices so there were zero surprises.