Simplicity Laser
9500 S I-35 Frontage Rd E-100, Austin, TX 78748, USA, Austin, TX 78748
Simplicity Laser is a top-rated laser hair removal provider in Austin. Clients say: "Loreilie is an amazing tech! She’s super friendly and very thorough. Def recommend this spot if you’re looking for friendly service and at a clean loc..."
Highlights
Recent Reviews
Farnaz Hamid
Loreilie is an amazing tech! She’s super friendly and very thorough. Def recommend this spot if you’re looking for friendly service and at a clean location!
Kristine Tippin
I had a great experience! Loreilie was fantastic, she was super thorough explaining the treatment and aftercare. She checked in with me throughout the treatment and made sure I was doing okay. The girl at checkout was also super helpful!
Alejandra Loya
Aaliyah is amazing! She always makes me feel super comfortable and explains everything in detail. I’ve seen such great results since starting my sessions with her highly recommend her to anyone considering laser!
Nancy Vidaure
This facility is Great. Very clean and convenient. The Laser tech I had was Amaris. She was fantastic. Very knowledgeable and explained the procedure every time. I felt very comfortable with her. I recommend Simplicity Laser .
Amanda Rosa
READ EVERY CONTRACT BEFORE SIGNING!!! Simplicity laser has refused to refund me or not charge me a cancellation fee for an annual subscription I never signed up for. On Oct 4th, I called to make an apt on Oct 29th for laser treat. I typically buy a pack of 4 or do 1 off's. When I showed up on the 29th, the girl at the front desk said I have to sign the waiver to get the treatment. Trusting her, and not reading the contract, I signed to get treatment. Little did I know, she gave me an annual subscription! I didn't catch this until December so at this point I had 3 reoccuring charges on my card. I immediately called to cancel this as I never signed up for it NOR did I use the service. The girl's on the phone couldn't do anything and I had to email their customer service email. Here is where it got even worse... the person behind the email never shared their name, I requested a call, would never call me, and said I had to pay a $199 cancellation fee. I explained how I never sign up for subscriptions and would have never done this. She didn't care, said I had to pay the $199 or else I'll continue getting the reoccuring charge. We did back and forth emails for about 2 weeks, I had to ask her FOUR times to cancel my subscription that I never signed up for until she finally did. Horrible services from their team behind the email. The girl at the front desk also needs training to learn how to communicate what people are actually signing. Positive - the girl who does the laser is awesome. This makes me sad because I won't be returning to this location thanks to them being unreasonable and conning their clients.
Contact
9500 S I-35 Frontage Rd E-100, Austin, TX 78748, USA
Austin, TX 78748
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